Payment Policy

At Giozza, we want every step of your purchase to feel calm and straightforward. Our payment process is set up to be secure, reliable, and easy to use, so you can focus on choosing pieces that feel right for your home.

We offer a range of trusted payment options to give you flexibility at checkout, including American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, Shop Pay, UnionPay, Visa. All payments are processed in EUR, and the full order amount is charged as soon as your purchase is confirmed. In some cases, your bank may place a temporary authorization before completing the charge. This is a standard procedure and usually clears automatically.

Keeping your information safe is a priority for us. Every transaction is protected with SSL encryption, and we only work with established payment providers. Your card or payment details are never stored on our servers and are handled securely between you and your payment provider.

If you experience any issues during checkout, please double-check that your payment details are entered correctly and match your bank records. If you still need assistance, you can contact us at info@giozza.com and our support team will be happy to help.

To help protect all customers, we also monitor transactions for unusual activity. If something needs clarification, we may contact you to confirm details before shipping your order.

With Giozza, you can complete your purchase with confidence, knowing your payment is handled carefully from start to finish.